TUDOR 5-Year Guarantee

At TUDOR, reliability is part of the DNA of every watch. That is why all TUDOR watches sold since 2020 come with a five-year international guarantee. As an official TUDOR retailer in Brussels and Knokke, Maison De Greef stands by your side throughout the entire guarantee period.

An international guarantee, valid worldwide

The TUDOR guarantee applies across the brand's entire official network. For five years from the date of purchase, your watch can be serviced by any official TUDOR retailer or Rolex or TUDOR service centre, anywhere in the world.

Conditions

The guarantee applies provided that:

  • the watch was purchased from an official TUDOR retailer, such as Maison De Greef;
  • the guarantee card was fully completed and dated by the retailer at the time of purchase;
  • the guarantee card is presented together with the watch for any claim.

What the guarantee does not cover

The guarantee does not cover:

  • normal wear and tear and ageing, in particular of non-metallic straps;
  • loss or theft;
  • damage resulting from improper use or an accident.

The guarantee is void if the watch has been handled by an unauthorised person, or if parts or accessories not manufactured by TUDOR have been fitted or added.

The European label for the commercial guarantee of durability

The TUDOR five-year guarantee is a commercial guarantee of durability offered by the producer at no additional cost. Since September 2026, European regulations require it to be indicated by means of a harmonised label, recognisable throughout the European Union.

EU GARAN label – 5-year commercial guarantee of durability, MONTRES TUDOR SA, wristwatch

The QR code on the label links to the official European Union portal "Your Europe", which explains your rights regarding guarantees.

This commercial guarantee comes in addition to the two-year legal guarantee of conformity to which you are entitled as a consumer. It neither replaces nor limits it.

Care and after-sales service

A question about your watch, an adjustment or a guarantee claim? Our team will be pleased to welcome you in our boutiques in Brussels and Knokke and, where necessary, will forward your watch to the authorised TUDOR service.

Maison De Greef Brussels Rue au Beurre 24, 1000 Brussels +32 2 511 95 98
Maison De Greef Knokke Kustlaan 179, 8300 Knokke-Heist +32 50 33 19 02